How do I return an item?
Looking to return your order? No problem, we have a no hassle return policy: We guarantee your complete satisfaction. If at any time you're not 100% satisfied, send your unused gear back within 30 days of receipt for a full refund. No questions asked.
No restocking fees
To make a return:
Download and Print the Return Form available at the bottom of this page.
To return your item please fill out the form completely.
If you are having a hard time finding the form or downloading it please contact CS@BEHEADWEAR.COM customer service through email and we will be happy to email you the form.
How long will it take to get my refund back? Once your package is received and processed the refund will show up after 3-10 business days, depending on your bank.
Is there a time limit on returns? Yes, gear will need to be returned within 30 days of receipt.
Do I receive Store Credit or an actual refund? You will receive a refund back to the original method of payment.
Do I need the packaging returned with the gear? Yes, please return the gear with all original packaging and tags. Items that are returned without original packaging will be accepted but are subject to a restocking fee.
If I use the gear can I return it? We only accept used returns for warranty purposes. If you have a problem with your gear please email customer service to learn more about the warranty.
We want you to be confident and happy with your purchase. When this doesn't work we are here to refund or exchange your product as quickly as possible. Thank you for shopping at BE HEADWEAR.